Privacy Policy

1. Introduction

Dr. Phones Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform (the "Service").

2. Information We Collect

We may collect personal information that you provide to us directly, such as when you create an account, contact us, or use the Service. This may include:

• Account Information: Your name, email address, password, business name, and contact details.
• Customer Data: Information you enter about your customers, such as names, contact information, and repair history. You are the controller of this data.
• Transaction Data: Information about payments and subscriptions related to your use of our Service.
• Usage Data: Information about how you use the Service, which features you use, and performance metrics.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service.
• Process and manage your subscription and payments.
• Improve, personalize, and expand our Service.
• Communicate with you, including for customer service and to provide you with updates.
• For security purposes, including to prevent fraud and protect our Service.

4. How We Share Your Information

We do not sell your personal information. We may share information with third-party service providers that perform services for us or on our behalf, such as payment processing (e.g., Stripe), cloud hosting (e.g., Google Cloud), and email delivery (e.g., SendGrid). We only share the minimum information necessary for them to perform their functions.

5. Data Retention and Security

We use commercially reasonable administrative, technical, and physical measures to safeguard your personal information. We will retain your information for as long as your account is active or as needed to provide you with the Service and to comply with our legal obligations.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. You can manage your account information through your settings or by contacting us directly.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page.